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Terms & Conditions

Terms & Conditions

Effective Date: 05-09-2025

This Terms and Conditions Policy outlines the rules, responsibilities, and legal rights associated with using the website operated by APEX AI BRICKS LLC. By accessing shop.apexaibricks.com, you agree to follow the terms described below. These terms are designed to protect both the user and the company, and to ensure lawful, secure, and transparent business practices.

1. Company Identity and Purpose

Who We Are

APEX AI BRICKS LLC is a registered independent eCommerce company based in the United States. We specialize in selling genuine antivirus software through authorized reseller programs. Our platform is designed to deliver digital product keys directly to customers via email, ensuring fast, secure, and reliable service.

What We Do

We operate as an authorized third-party reseller, which means we are not the original manufacturer of the software. However, we are permitted to sell these products under certified reseller programs. All product pricing is determined independently by APEX AI BRICKS LLC and may vary from prices offered on other platforms.

2. Definitions

To ensure clarity, the following terms are used throughout this policy:

  • Company: Refers to APEX AI BRICKS LLC.

  • User: Any person or organization accessing or using our website.

  • Product: Antivirus software available for purchase.

  • Service: All features offered by our website, including purchasing, customer support, and digital delivery.

3. User Eligibility and Responsibilities

Who Can Use Our Website

Users must be at least 18 years old or have permission from a legal guardian to use our services.

What Users Must Do

  • Provide accurate and complete information when registering or placing an order.

  • Ensure that their email and billing details are correct to avoid delays.

  • Follow all applicable laws related to online purchases and digital transactions.

4. Authorized Reseller Commitment

Our Role as a Reseller

We only sell software that is verified and approved by the original developers. Each product is reviewed for authenticity before being listed on our website.

Why This Matters

This ensures that customers receive legitimate software that functions properly and meets legal standards.

5. Ordering and Payment Process

How Orders Work

  • After placing an order, users receive a confirmation email.

  • A secure payment link is sent to the registered email address.

  • Users must complete payment using that link.

  • Once payment is confirmed, the product key is delivered digitally.

Why Accuracy Is Important

Incorrect billing or email information may delay delivery. Our support team may request verification if discrepancies are found.

6. Delivery Terms

Digital Delivery

  • All products are delivered electronically via email.

  • Delivery is immediate after payment confirmation.

User Responsibility

Users must ensure their email address is correct to receive the product key without delay.

7. Refund Policy

When Refunds Are Allowed Refunds may be issued if:

  • The product key has not been activated.

  • The order was placed in error due to technical issues.

  • The product was not delivered due to a verified system failure.

  • The refund request is submitted within forty-eight hours of purchase.

Why These Conditions Exist

They protect both the customer and the company by ensuring fairness and preventing misuse.

8. Non-Refundable Situations

Refunds will not be granted if:

  • The product key has already been activated.

  • The software is incompatible due to incorrect system information provided by the user.

  • The user did not review product details before purchase.

  • The refund request is submitted after forty-eight hours.

  • Once activated, product keys are permanently linked to the user and cannot be reused or transferred.

Why Refunds Are Limited

Digital licenses are sensitive and cannot be revoked or reassigned once used.

9. Customer Support

How to Contact Us

We offer support during business hours through the following channels:

What We Help With

  • Technical issues

  • Order status

  • Delivery concerns

  • General inquiries

10. Privacy and Data Protection

How We Handle Your Information

  • Personal data is used only for order processing and support.

  • We do not share customer information with unauthorized third parties.

  • All data is stored securely and handled with confidentiality.

Why This Matters Protecting user privacy is a legal and ethical responsibility that we take seriously.

11. Limitations of Liability

What We Are Not Responsible For

  • Incorrect use of software

  • Service interruptions due to maintenance or external issues

  • Losses caused by unauthorized modifications or user error

Why This Clause Exists It ensures that users understand the limits of our responsibility and helps prevent misuse.

12. Legal Compliance

User Obligations

  • Users must follow all laws related to digital purchases and reseller agreements.

  • Fraudulent activity or misrepresentation is strictly prohibited.

Company Commitment

We operate in full compliance with U.S. law and maintain ethical business practices at all times.

13. Policy Updates

How Changes Are Made

  • APEX AI BRICKS LLC may update these terms at any time.

  • Users will be notified through email and website announcements.

  • Continued use of the website after updates means acceptance of the new terms.

Why Updates Are Necessary To reflect changes in law, technology, or business operations.

Final Statement

This Terms and Conditions Policy is designed to provide clear, lawful, and transparent guidance for all users of APEX AI BRICKS LLC. We are committed to delivering secure, reliable, and compliant services that protect both our customers and our company. We encourage users to read this policy carefully and reach out with any questions.