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Shipping and Delivery Policy

Shipping and Delivery Policy

Effective Date: 05-09-2025

This Shipping and Delivery Policy outlines the procedures and expectations for the fulfillment of orders placed through APEX AI BRICKS LLC. Our company is committed to providing a secure, efficient, and transparent delivery process that complies with all applicable laws and consumer protection standards in the United States.

1. Company Overview

APEX AI BRICKS LLC is a registered business entity in the United States. We operate as an independent eCommerce platform specializing in the sale of antivirus software. All products sold through our website are delivered digitally. We do not offer physical shipping or delivery services.

As an authorized third-party reseller under certified reseller programs, we distribute genuine software licenses obtained through verified and lawful channels. We are not affiliated with or endorsed by any antivirus brand or manufacturer.

2. Nature of Delivery

All products offered by APEX AI BRICKS LLC are delivered electronically. After the order is finalized and the payment is verified, the digital license key is promptly delivered to the customer's confirmed email address. This process is designed to be fast, secure, and reliable.

We do not ship physical goods. Customers should ensure that their email address is accurate and accessible to receive the product key without delay.

3. Delivery Timeline

Digital product keys are typically delivered instantly after payment is confirmed. Typically, the license key is delivered to the customer’s email within a few minutes of completing the payment. However, delivery times may vary slightly due to system processing or email service delays.

If a product key is not received within a reasonable time frame, customers are encouraged to contact our support team for prompt assistance.

4. Delivery Confirmation

Once the product key is sent, a confirmation message is issued to the customer’s registered email address. This message serves as proof of delivery and includes the license key and relevant order details.

Customers are advised to check their inbox and spam folders to ensure successful receipt. If the confirmation email is not found, our support team is available to assist.

5. Technical Issues and Support

In the event of a technical issue that prevents delivery of the product key, customers may contact us using the following official channels:

  • Email: support@apexaibricks.com

  • Phone: +1 (844) 203-8340

Our support team is available during business hours to resolve delivery concerns and ensure that customers receive their product without unnecessary delay.

6. Customer Responsibility

Customers are responsible for providing accurate and complete contact information during the checkout process. This includes a valid email address capable of receiving digital communications.

Failure to provide correct information may result in delayed or unsuccessful delivery. APEX AI BRICKS LLC is not liable for delivery failures caused by incorrect or inaccessible email addresses.

7. Pricing and Purchase Review

All product prices listed on our website are determined independently by APEX AI BRICKS LLC. These prices may differ from those offered by other platforms or the original brand websites.

Customers are encouraged to review product details and pricing carefully before completing a purchase. We do not guarantee price matching with other sellers, and we reserve the right to adjust pricing at any time.

8. Legal Compliance

APEX AI BRICKS LLC operates in full compliance with U.S. laws governing digital commerce and consumer protection. Our delivery practices are structured to meet federal standards for online transactions and ensure fair treatment of all customers.

We maintain transparent business operations and follow all applicable regulations to protect customer rights and ensure lawful fulfillment of digital orders.

Final Statement

This Shipping and Delivery Policy is designed to provide clear guidance and build trust with every customer. APEX AI BRICKS LLC is committed to delivering secure, timely, and legally compliant services. We encourage users to contact us with any questions or concerns related to their order or delivery experience.